Delivery

“My parcel is delivered at my usual address”
The delivery of your parcel is ensured in Colissimo Direct Followed by the service parcel of the Post office.
If you wish to be delivered (E) at another address, you will specify it at the time of your order.

“Where is my parcel?”
Constantly you can follow your parcel via the heading followed by order.

“In the event of absence”
With Direct Colissimo Follow-up, your parcel is delivered the day directly in your letter-box. In the event of absence or of impossibility of handing-over of your parcel (dimension of insufficient letter box for example), your factor parcel deposits a transit advice note mentioning the date and the address of the post office where you can withdraw your parcel on presentation of an identity paper.

Here times and expenses of sending by served country:

 

To directly consult all the tariffs on the site of our partner

Very produced ordered available is dispatched under 1 to 5 days.
In the other cases, the time of forwarding varies between 7 days and 30 days according to the availability of the ordered product.

These deadlines which correspond to the times of treatment, preparation and forwarding of the ordered product, are calculated in business days.

With these deadlines, delivery periods of the conveyor are added.

In the event of unavailability partial of the ordered products, the purchaser must indicate in writing to the hand if she wishes to receive her order entirely or if he prefers that its order is carried out by fraction. On this last assumption, the www.pharmacie-clemenceau.com site begins to carry out initially the forwarding of the products available, then progressively to carry out the pay of the order of the availabilities of the ordered products.

In this case, the carriage costs will be perceived with each sending. In the event of going beyond of the time of forwarding and as long as the product remains in the buildings site www.pharmacie-clemenceau.com the purchaser, can cancel its Order by E-MAIL by clicking on the mitre “CONTACT” on the www.pharmacie-clemenceau.com address or by addressing a registered letter with acknowledgement of delivery to Clémenceau Pharmacy located to Vallauris (06220) 19 Avenue Georges Clémenceau.

The purchaser obliges to control, at the time of the delivery and in the presence of the deliveryman the packing and the contents of the delivered goods.

If the product or its packing arrives damaged during the delivery, the purchaser obliges to issue at the time of the delivery the reserves written to the deliveryman. He will have to preserve the proof of the emission of his reserves and to inform and written www.pharmacie-clemenceau.com immediately of them so that it can make an investigation near the conveyor and improve quality of the service which it proposes to the purchasers.

The purchaser with the obligation to refuse the delivered parcel if it has any doubts his contents. In this case, the Purchaser obliges to emit at the time of the delivery his observations written to the deliveryman. He will have to preserve the proof of the drafting and the transmission of his observations and to inform and written www.pharmacie-clemenceau.com immediately of them so that he can make an investigation near the conveyor and improve quality of the service which she proposes to the purchasers.

The risks of the delivered products are transferred to purchasers from the date on which the ordered products leave the buildings of www.pharmacie-clemenceau.com Consequently and so in the course of delivery, the products undergo a deterioration total or partial or if they disappear, the purchaser remains held of the purchase price and port with respect to www.pharmacie-clemenceau.com.

If the Purchaser receives a product which does not correspond to the characteristics of its Order, (produced not conforms), it must, within a seven days maximum delay as from his reception, to turn over the product to the following address: Clémenceau pharmacy in Vallauris (06220) 19 Avenue Georges Clémenceau.

In this case, it with the obligation to annex to the product a letter detailing its complaint in writing.
Beyond this seven days deadline, the Purchaser will be famous to have accepted the product like in conformity with his Order and will not be able to emit complaint any more.

If the purchaser chooses the exchange, provided that the ordered product is still available, within a time which varies between 7 days and 30 days according to the availability of the ordered product, www.pharmacie-clemenceau.com is committed reforwarding the product to him. On this assumption, the Clauses above stipulated, entitled “Times of forwardings” automatically apply.

For the case where the product would have become inalienable or if the purchaser chooses refunding, www.pharmacie-clemenceau.com is committed refunding L '' purchasing without delay and at the latest in the 30 following days the payment by L '' purchasing, the sums paid by him.

To replace above mentioned refunding, the Purchaser can also profit from an Purchase order, valid two months (2 months) as from his emission, nonrescindable and nonrefundable.

In the event of return of the product for defect conformity and in condition of having obtained to the written prior agreement of www.pharmacie-clemenceau.com the latter commits itself refunding the carriage costs.

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